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Refund Policy

How to ask for a refund, and what happens to your access when one is made.

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Asking for a refund

Refund requests are reviewed case by case. Write to contact@haivisoft.ai from the email address you sign in with, naming the course and the order reference shown under My orders, and tell us why you are asking.

What happens next

We reply to every request. If a refund is agreed it is paid back through Razorpay to the method you paid with; how long it takes to reach you depends on your bank or card issuer.

Your access after a refund

When a refund is paid, access to that course ends. Your progress is kept in your account in case you enrol again.

Contact

A question about this policy?

Write to contact@haivisoft.ai and we will answer it.

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